Therapy FAQs | Cape Clarity Integrative Psychology

Therapy Fit

Is therapy right for me?

If you’re living with a chronic health condition, or supporting someone who is, therapy can help you manage the emotional toll. From navigating flare-ups and fatigue to handling caregiver burnout or fear of recurrence, we offer evidence-based care tailored to your experience.

Do I need a diagnosis to start therapy with you?

No. Whether you have a formal diagnosis or are just struggling with ongoing symptoms, you're welcome here. Our focus is on your lived experience, not labels.

What kinds of chronic conditions do you specialize in?

We work with people managing chronic pain (like back, neck, or joint pain), autoimmune conditions (like lupus or rheumatoid arthritis), metabolic conditions (like diabetes), GI issues (like IBS), cancer, and sleep-related concerns. We also support caregivers of those living with these conditions.

How will therapy help me manage my chronic medical condition?

Living with a chronic illness or chronic pain can feel overwhelming - physically, emotionally, and mentally. You might feel frustrated, anxious, down, or like you’ve lost a sense of control over your life. Therapy can help you navigate these challenges and start to feel more grounded, supported, and empowered.

In our work together, you’ll learn tools to manage the emotional impact of your condition - like relaxation techniques, mindfulness, and strategies to quiet the mental noise that can accompany with chronic symptoms. We’ll explore how your mind and body are connected, so you can better understand how stress, pain, and emotions influence each other.

Most importantly, therapy is a space to reconnect with what matters to you. You don’t have to wait for your symptoms to disappear to start living fully. We’ll focus on helping you take meaningful steps toward a life that feels more aligned with who you are - one where you feel more in control, more understood, and more yourself again.

Can therapy actually help with physical symptoms?

Therapy won’t make symptoms disappear, but it can reduce stress, improve your emotional response to pain or illness, and help you feel more in control.

Can therapy help if I’m a caregiver?

Absolutely. Caregiving can be emotionally exhausting, even if you love the person you're supporting. We help caregivers manage stress, set boundaries, and protect their mental health along the way.

How long will I need to be in therapy?

There's no fixed timeline. Some clients benefit from a few focused sessions, while others prefer ongoing care. We use research-backed methods like Cognitive Behavioral Therapy (CBT) and Acceptance and Commitment Therapy (ACT) and regularly check in to ensure your plan stays aligned with your goals.

What if therapy doesn’t feel right?

That’s completely okay. A strong connection between you and your therapist is one of the most important parts of the process. If something doesn’t feel right, we’ll talk about it together. And if it turns out that a different provider may be a better fit, your therapist will support you in finding the right match.

Therapy Format

Do you offer online therapy (telehealth), and how does it work?

Yes. We offer secure, HIPAA-compliant teletherapy so you can access care from the comfort of your home—even on difficult days. Sessions are held through a private online portal. Before each appointment, you’ll receive a personalized link to join securely by video. Many of our clients with chronic pain or health limitations appreciate the flexibility of online care.

Are telehealth and in-person sessions priced the same?

Yes. Both in-person and teletherapy sessions are billed at the same rate. You’re free to choose the format that feels most supportive.

Should I choose in-person sessions or telehealth?

It depends on what feels best for you. Some clients prefer the grounding experience of in-person care; others value the flexibility and convenience of teletherapy. Many try both and see what fits. During your initial consultation, we’re happy to talk through the options together.

Do you offer in-person sessions?

We do. You’re welcome to meet with your therapist in our quiet, welcoming office space — thoughtfully designed to support a sense of calm, privacy, and comfort. Whether in person or online, we’ll work in the format that feels most supportive to you.

What can I expect during my first session?

Expect a 75-minute session focused on getting to know you and your goals. We'll discuss why you're seeking therapy and explore whether we're the right fit — because the connection between you and your therapist truly matters. This first step helps build a foundation of trust and clarity.

Payment & Insurance

Do you accept insurance?

Cape Clarity is considered an out-of-network provider, which means we don’t bill insurance directly. Many clients with PPO plans get partial reimbursement.
To support this, we can provide you with a superbill - a detailed receipt you can submit to your insurance company - or you can work with our partner, Thrizer. Thrizer simplifies the reimbursement process by either allowing you to pay only your co-insurance at the time of your session (they handle the rest directly with your insurance), or by submitting the claim on your behalf if you prefer to pay the full fee upfront. In both cases, you avoid the paperwork and delays often associated with out-of-network claims.
We’re happy to help you verify your out-of-network benefits and estimate your costs during the intake process.

What should I ask my insurance company?

If you’re planning to use out-of-network benefits, it’s a good idea to call your insurance provider before starting therapy. You can ask whether your plan includes out-of-network mental health coverage, what percentage of each session is reimbursed, and whether you need to meet a deductible first. They may also ask for billing codes—some of the common ones we use are 90791 for the initial evaluation, 90834 or 90837 for individual therapy, and 90853 for group therapy. For telehealth sessions, these codes might include a “+95” modifier to indicate virtual care.

What are the benefits of paying privately for therapy?

Paying out of pocket gives you more flexibility and full confidentiality. Your care remains private from insurance records, and you can choose the therapist, session length, and approach that work best for you - without being limited by coverage rules. Many clients value this added control and freedom.

What are your fees, and do you offer sliding scale rates?

Our standard fee is $200 for a 50-minute individual session. We offer a limited number of sliding scale spots based on financial need. Please let us know during your consultation if you’d like to explore this option.

What payment methods do you accept?

We accept credit and debit cards, HSA/FSA cards, and most major digital payment platforms. Payment is due at the time of service.

Policies & Privacy

What is your cancellation policy?

We understand that things come up. If you need to cancel or reschedule, we ask for at least 24 hours’ notice. Missed appointments or cancellations with less than 24 hours’ notice will be charged the full session fee. This time is set aside specifically for you, and we deeply value the commitment we’ve made to your care.

Is therapy confidential?

Yes. Confidentiality is a foundational part of the therapeutic relationship. Everything you share stays private, with a few legal exceptions (such as risk of harm to yourself or others), which your therapist will review with you in your first session. Your trust and safety are always our top priority.

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